Rachel E. Norris, MD
Dr. Norris
At Imagine Healthcare we emphasize a team approach to care. The treatment of mood disorders with ketamine is complex and requires the input of all members of the team to ensure that your experience is as safe and effective as possible. Your team includes not only the staff at Imagine Healthcare but may also include your primary care provider, psychiatrist, psychotherapist, or other specialists who know your history and can contribute significantly to your healing.

Before we are able to administer ketamine, we must first determine if it is safe to do so from a medical standpoint and if you are a good candidate for treatment. We will not recommend this treatment unless we believe you could benefit or if we believe it could potentially cause more harm than good. During the initial consultation, you will undergo a thorough medical screening process as well as a mental health assessment. Following this consultation, and with your permission, we will consult and collaborate with your providers and, in some cases, we may ask you to undergo lab testing.

The most important member of the team is you — we will do everything we can to support you on your journey and ensure your treatment is done safely.

We have heard from some clients that they have “tried” psychotherapy but it’s “not for them” or “it didn’t work” and we understand these frustrations. However, because ketamine infusions are a unique experience and vastly different from any traditional treatment modality for mood disorders, we feel that undergoing such a therapeutic journey without a guide is unwise and not something we endorse.  If you are not currently under the care of a psychiatrist and/or psychotherapist we are happy to refer you to a mental health provider. We feel it is our duty to optimize your chance of success.

While we recognize our responsibilities as providers, the most important member of the team is YOU! We will do everything we can to support you on your journey and ensure your treatment is done safely but in reality, we are only providing a tool in helping you to build better mental health. Ultimately it is up to you what you do with the tool. Unfortunately, ketamine is not the right tool for everyone. If this is the case we will work with you and your other providers to find an alternative. However, if you do notice positive mood changes with ketamine infusions then it is important to build on this foundation outside of your time at Imagine. This may mean additional time working with your therapist, journaling, meditating, exercising – doing those things that will strengthen and further solidify the new neural connections that ketamine has helped to establish and to improve your overall quality of life.

We at Imagine Healthcare look forward to being part of your team!